FAQ - What to Expect
To book an appointment you can call or text our office (605-646-7158) or use the "Contact Us" box below. We usually respond within one business day to inquiries. When we contact you, we will ask for an email address where we can send our new patient enrollment forms. We do not book new patient visits until the forms have been returned as they are required by our providers when they see you.
Once we have received your forms we will reach out to schedule your appointment. New Patient Visit rates vary depending on the provider seen, we will discuss pricing with you when you book your appointment. We are a cash pay/fee for service clinic and do not accept any insurance payments. We will happily provide you with necessary medical documentation should you wish to file on your own.
Each new patient appointment lasts approximately 45- 60 mins as you discuss your past medical history, current medical issues and proposed treatment plan with the provider. Depending on the treatment plan, you may need to spend an additional half hour with a medical support professional to set up testing, etc. following your time with the provider.
Testing and Interventions
Our approach relies on many different lab tests to identify underlying root cause sources of illness and dysfunction. For patients new to Functional Medicine, many of these tests may seem unusual. Rest assured that our providers are fellowship trained in Functional Medicine and are current on emerging science through continuing education, and they will fully explain each test's purpose and impact on your treatment plan before you commit to performing the test. You, the patient have the final say regarding testing and other interventions.
Along with testing your provider may recommend you begin herbal or dietary supplement therapy. We stock several brands of pharmaceutical grade medical supplements and our herbal remedies are provided by an internationally renowned herbologist. While our Board Certified Physician Medical Director has extensively reviewed each of our products for medical purity and efficacy, patients are never under obligation to purchase any supplement. We encourage patients to extensively research recommended supplements as we have found informed patients are generally more compliant with interventions.
Every treatment plan is customized for the individual patient depending on clinical presentation and patient desire. While we strive to be as comprehensive as possible, it is ultimately you, the patient, that dictates the treatment plan. Our methodology requires active participation by the patient in concert with the treatment team. Conventional Western Medicine can often be described as "something done to you" whereas Functional Medicine is generally "something done with you".
Generally speaking, treatment for a single medical issue may be resolved in as few as 2 or 3 visits, while more complex multi-system or multi-dysfunction illness may require a more protracted plan. Our providers are well versed in addressing multi-system illness and can often manage multiple infirmities with a single comprehensive treatment plan utilizing the myriad tools and training at their disposal.